CREST CHARTER
As a company with varied client profiles, we feel that it is important to outline
our core promises to our clients and make it clear the standards we are trying to
achieve. We therefore promise that we will do everything in our power to:
our core promises to our clients and make it clear the standards we are trying to
achieve. We therefore promise that we will do everything in our power to:
• KEEP OUR CLIENTS FULLY INFORMED ABOUT WHAT IS HAPPENING ON THEIR
AFFAIRS AND COMPLETE EVERY TASK ON OR AHEAD OF TIME SO THAT THEY
NEVER HAVE TO CHASE US.
• OPERATE ON THE PRINCIPLE THAT A PROBLEM IS NOT SOLVED, OR A PIECE OF
WORK IS NOT FINISHED UNTIL THE CLIENT IS 100% DELIGHTED.
• REPLY TO EVERY TELEPHONE MESSAGE AND REPLY TO EVERY LETTER PROMPTLY.
• NEVER COMPROMISE THE HIGH STANDARDS OF INTEGRITY, PROFESSIONALISM
AND CONFIDENTIALITY THAT A CLIENT RIGHTLY EXPECTS OF US.
• ALWAYS BE ON THE LOOK OUT FOR NEW IDEAS THAT WOULD HELP OUR
CLIENTS TO BUILD EVEN MORE SUCCESSFUL BUSINESSES AND HELP THEM TO
ACHIEVE THEIR BUSINESS GOALS.
AFFAIRS AND COMPLETE EVERY TASK ON OR AHEAD OF TIME SO THAT THEY
NEVER HAVE TO CHASE US.
• OPERATE ON THE PRINCIPLE THAT A PROBLEM IS NOT SOLVED, OR A PIECE OF
WORK IS NOT FINISHED UNTIL THE CLIENT IS 100% DELIGHTED.
• REPLY TO EVERY TELEPHONE MESSAGE AND REPLY TO EVERY LETTER PROMPTLY.
• NEVER COMPROMISE THE HIGH STANDARDS OF INTEGRITY, PROFESSIONALISM
AND CONFIDENTIALITY THAT A CLIENT RIGHTLY EXPECTS OF US.
• ALWAYS BE ON THE LOOK OUT FOR NEW IDEAS THAT WOULD HELP OUR
CLIENTS TO BUILD EVEN MORE SUCCESSFUL BUSINESSES AND HELP THEM TO
ACHIEVE THEIR BUSINESS GOALS.
